The SCMS market offers opportunities in AI, cloud, and blockchain integration, offering real-time visibility, predictive ...

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Abstract: This article explores the opportunities for improving personalized customer experience in e-commerce through the integration of distributed web systems and advanced Customer Relationship ...

The French footwear brand has strengthened its omnichannel operations with the NewStore Unified Commerce Platform and seamless SAP ERP integration built by Syntax VEJA selects NewStore Unified ...

Email is an evergreen way to talk to customers. It reaches the inbox, carries the brand voice, and doubles as an authenticator for sign‑ups, order alerts, and password resets. For e-commerce, email is ...

Running an online business comes with a lot of decisions, especially when it’s time to pick the right e-commerce CRM software for your business. In this blog, I will be sharing my experiences with ...

Nearly a third of consumers prefer brands to send post-purchase follow-up messages via social media, according to eMarketer. As US retail social commerce sales jumped 26% in 2024, one company has ...

The latest CRM Playaz industry watch party was focused on the opening keynote at SAP's Sapphire 25 event held earlier this week. And with all of our keynote watch parties, we give our knee-jerk ...

This sponsored content is brought to you by Melissa. In the fast-moving world of retail and ecommerce, where seamless logistics and personalized experiences are the norm, address data quality plays a ...

Customer retention is a critical factor in the success of eCommerce businesses. While acquiring new customers is important for growth, retaining existing customers is fundamental for achieving ...

SAP released 21 new security notes and updated three security notes on March 2025 security patch day. Enterprise software maker SAP on Tuesday announced the release of 21 new and three updated ...