As we approach the 2024-25 school year, it is important to us in IT Services that everyone receives the support they need. Part of that is making sure you know what steps to take in order to get that ...

Welcome back, RedHawks! We are excited to have you back and start the Fall 2025 semester with you, but first we want you to know what your support options are should you ever need them. As we begin ...

Customer-facing chatbots have already become a presence in some of the most common interactions within our daily lives, from Walmart using AI to help associates on the floor to Tractor Supply sales ...

CHESTERTON | Westchester Public Library offers the Tech Help Desk (previously the Computer Clinic) for patrons in need of computer help. The Tech Help Desk is free one-on-one technology help on a ...

The MIT Sloan Management Review says that “the 21st-century CIO must prioritize customer experience; it’s essential to competitive competitive advantage,” and Gartner says that IT executives “see the ...

Im writing this from work. My position write now can be summed up with this situation. Im currently working through it. Windows 98. a 70 year old man. Aol high speed broadband. He takes 15 from ...

A few tech companies allow you to identify an online heir, which Google calls an “inactive account manager” and Facebook calls a “legacy contact.” Apple has no formal process to pre-identify a digital ...