The automation of technical support services, traditionally a significant revenue stream for Business Process Outsourcing (BPO) firms, is accelerating, according to CNBC. Unlike customer service roles ...

A degree in a tech field is one way to stand out on the job market. Practical experience is another. Jobs for college students majoring in tech accomplish both at the same time. Getting a job in ...

Google plans to invest $1 billion to build digital infrastructure in Thailand, including a new data centre, the US tech giant has announced, saying the move would support 14,000 jobs in the kingdom.

This real-world example of a job description for a Technical Support Manager can help you create a job posting that will attract highly qualified candidates. It’s also useful in crafting a resume that ...

Extroverts are a group that tends to be high-energy, outgoing, and attracted to socializing. According to Psychology Today, the majority of Americans are extroverted. While many imagine the ...

If you thought that humble support technician was going the way of the telephone operator, you are in for a pleasant surprise. Job openings for the man or woman who picks up the phone when you call ...