Ovatu received a 2025 Global Recognition Award for its exceptional customer service in the software-as-a-service sector, ...

“There was a lot of pushback from some of the higher level executive management team,” Farrell noted, “At the time…there were ...

The 2025 American Customer Satisfaction Index study found rising customer satisfaction with USDA, State, SBA and other ...

Customer service training has employees asking increasingly personal questions, leaving many wondering how to maintain ...

Parents are turning to detox camps, online communities, and even other tech to fight the tech their children are using on a ...

Several major internet services appeared to have been affected by the Cloudflare issue, including X and Amazon Web Services, ...

Ahead of schedule, Gulfstream Aerospace Corp.'s Customer Support U.S. repair station network has achieved full compliance ...

It’s not about having the latest platform but about building an environment where systems work together and business users ...

Kelowna, BC – November 07, 2025 – PRESSADVANTAGE – In today’s competitive home services market, plumbing companies face ...

Observe.AI has been named a Cool Vendor in the 2025 'Gartner ® Cool Vendors™ in Customer Support and Technology” report ...

Tommy Castellanos had a pair of touchdown runs and tossed a 50-yard TD pass to Duce Robinson as Florida State scored on six ...

Former Texas Tech star Patrick Mahomes endorsed Red Raiders linebacker Jacob Rodriguez as a Heisman Trophy finalist after his ...