Gartner, Cool Vendors in Customer Service and Support Technology, Jason Bridge , Brett Overbey , Kathy Ross , Christopher Sladdin , 13 October 2025 GARTNER is a registered trademark and service mark ...

Gartner, Cool Vendors in Customer Service and Support Technology, Jason Bridge, Brett Overbey, Kathy Ross, Christopher Sladdin, 13 October 2025 GARTNER is a registered trademark and service mark of ...

UJET, a leader in AI-powered contact center innovation, today announced the acquisition of Spiral, a conversational analytics ...

Founded in 2018 by former Amazon engineers, Spiral uses AI to automatically detect and categorize issues raised across phone ...

SUNNYVALE, Calif., Nov. 18, 2025 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading AI knowledge platform for ...

Artificial intelligence helps state and local agencies deliver always-on citizen service, streamline operations and generate ...

DoorDash said it is the victim of a data breach that exposed the names, email addresses and phone numbers of some customers, ...

Learning Today to Save Lives Tomorrow UMA EMT learners gain confidence through realistic training scenarios Tampa, Fla., Nov.

Anthropic is spending $50 billion on custom US data centers in Texas and New York, teaming with Fluidstack to boost AI compute, jobs, and domestic capacity.

The closure of the Central Florida distribution center is a part of these plans, putting over 1,000 employees out of a job.

TekSynap, a leading provider of mission-focused IT and technology solutions and services to national security customers, today announced it has completed the acquisition of JBA, Inc., a trusted ...

Hyperion Research announced the recipients of the 21st round of HPC Innovation Excellence Awards at their annual HPC/AI - Read more from Inside HPC & AI News.