Instead, ALMA is designed as an emergency response tool with very specific use cases in mind: An individual new to the U.S.

Cleveland.com: When Ohio’s local election officials have a question about how to handle a ballot issue or process a voter file, they no longer have to dig through manuals. They can ask Eva. Eva — ...

What Microsoft was working on with Bing Chat has evolved into something much more – Windows Copilot. Copilot is an AI-powered virtual assistant, much like Google Assistant on the Pixel, except with ...

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Mercedes says its virtual assistant transforms the "car-driver relationship." The artificially intelligent computer KITT from "Knight Rider" could do it all -- drive solo, speak to humans, land quips ...

Have you ever worked with Siri, Alexa, or Cortana? These all started as consumer-facing virtual personal assistants (VPA), used in most smartphones and for products like a voice-activated television ...

As virtual assistants become central to banking, financial institutions of all sizes must embrace and leverage this transformation to redefine the customer experience, writes Susan Foulds. In the ever ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. As the job market becomes increasingly driven by technology, businesses of all sizes are ...

If you've used your bank's chatbot feature, you've probably entered into the conversation with mixed expectations. When at its best, the chatbot quickly answers your question or performs a ...

Danielle J. Cuomo, MBA, is an award-winning entrepreneur + founder of Virtual Assist USA, a leading provider of Virtual Assistant services. In order to stay ahead, businesses often need to adopt new ...

“ChatGPT lowers the bar for people using AI,” Charles Morris, Chief Data Scientist for Financial Services at Microsoft, recently said during a Banking Transformed ...

After scrambling to launch bots in the early pandemic, banks including Fifth Third and KeyBank are taking the time to thoughtfully design intelligent digital assistants with better navigation and ...