Forget about the desktop improvements and Bing Smart Search: Windows 8.1’s biggest draw may be the sheer volume of new and hidden features. Seriously—it’s jam-packed. But apparently Microsoft needed ...

Though Windows 10 is hitting it’s one-year anniversary this July, and is a free upgrade to “genuine” Windows 7 and Windows 8.1 customers, many consumers still haven’t taken the Windows 10 plunge. Why?