Aspect, a leading provider of cloud-based workforce management solutions, today announced its Q4 2025 product release, ...

At UKG Aspire 2025, UKG announced its Workforce Intelligence Hub, designed to consolidate workforce data across HR, pay, and ...

With holiday hiring projected to hit its lowest level since 2009, retailers are bracing for slim reinforcements. Consumer ...

AI cannot function effectively in data silos or without the interconnected systems that provide access to a customer’s full ...

Hybrid customer experience platform unites AI-powered automation, flexibility, and control to elevate every touchpoint while ensuring security and data sovereignty OTTAWA, Ontario--(BUSINESS ...

Former Disney, Meta, and HPE executive joins NiCE to head Global Customer Operations, advancing operational excellence and accelerating the company’s AI-first customer experience strategy. HOBOKEN, N.

The Department of Homeland Security is offering early retirement and buyout packages to employees as part of a broader Trump administration push to trim and reshape the federal workforce. In an ...