With the coronavirus keeping many classes online, video chat service Zoom is adding features for educators to improve classroom engagement and control. Managing Editor Alison DeNisco Rayome joined ...

A customer’s loyalty to a brand is often set by a series of interactions—on- or offline—that tie customers to the company. Yet consumers can be fickle. Customers are increasingly discerning and expect ...

Zoom Continuous meeting chat is a new feature that allows meeting participants to communicate before, during, and after a meeting by creating a dedicated group chat in Zoom Team Chat. Zoom’s ...

In a matter of weeks, Zoom has gone from obscure business app to household name. It’s where college kids throw parties and how elementary school students attend class (at least until their teachers ...

Zoom on Tuesday announced a series of feature updates that are aimed at streamlining the Zoom experience and making the platform better optimized for hybrid work environments. The updates include a ...

Zoom has revamped its Slack and Microsoft Teams-style business communications platform Zoom Chat, and renamed it Zoom Team Chat. The web conferencing giant, which grew to prominence during the ...

Managing Editor Alison DeNisco Rayome joined CNET in 2019, and is a member of the Home team. She is a co-lead of the CNET Tips and We Do the Math series, and manages the Home Tips series, testing out ...

I got my first glimpse into the “future” of videoconferencing more than 25 years ago, back in the early days of the World Wide Web and hypertext. I still remember looking over a friend’s shoulder as ...

“Zoom is sort of like a verb when it comes to videoconferencing, right?” That’s Eric Yuan, the founder and CEO of Zoom, speaking—and a moment later, he retracts the claim: “I guess that’s too strong.” ...

Probably our single biggest societal problem right now is the trade-off between safety and economy in a world dominated by the COVID-19 pandemic. It's not an easy choice. We all need to keep on living ...

This is an archived article and the information in the article may be outdated. Please look at the time stamp on the story to see when it was last updated. Many of us are working from home these days ...

When my college went online in March, the overarching education philosophy was Let’s try to keep things normal. Of course none of us knew what that would look like, including me. I’m an undergraduate ...