Polarization is likely to intensify as organizations confront increasingly politicized issues, such as AI ethics, climate ...

As a leader, the decisions you make in high-stakes moments carry weight far beyond legal or operational impact—they shape trust, culture, and your credibility. When every option feels risky, here’s ...

Recent interviews with seven prominent venture capitalists reveal an evolving landscape for both VC firms and startups. AI is ...

Our Management Tip of the Day newsletter continues to be one of HBR’s most popular newsletters. In this article, we’ve ...

This year, three major studies have examined the human behavioral side of AI. OpenAI’s usage report, Anthropic’s Economic ...

Your company strategy should inspire, energize, and align employees. But when strategy language is too vague (hello, “market leader” and “agility”), teams interpret it through personal or cultural ...

Today’s facilities portfolios face intense and growing pressure from volatile markets, fragmented supply chains, rising ...

Most companies fail to deliver the empathy customers want, and that failure is costing them loyalty and growth. A global ...

You know that trust is essential to good leadership—but do you have a reliable way to measure it? Instead of relying on gut instinct or vague proxies like engagement scores, you need to start ...

Research participants who had seen a picture of a fast-food burger and fries subsequently rated themselves less happy upon viewing 10 photographs of natural scenic beauty (4.86, on average, versus ...

Substitutions have become one of the biggest hidden drains on online retail profitability, costing retailers nearly three dollars for every one they recover. Through extensive research and field ...

Generative AI is rapidly reshaping market research by enabling the creation of “synthetic personas” and “digital ...