The field of customer service is undergoing a profound transformation with the proliferation of communication channels, and as businesses increasingly adopt artificial intelligence (AI) and automation ...

Autonomous planning has passed the Peak of Inflated Expectations and is emerging as one of the most impactful trends in ...

The world’s online population grew by more than 240-million people in 2025, according to the new Facts and Figures 2025 ...

Huawei used Africa Com to showcase how its Fibre to the Room (FTTR) solutions are reshaping broadband into a full digital ...

Children living in agricultural areas may experience reduced cognitive performance due to exposure to various pesticides in their daily lives. This is according to a new study conducted by scientists ...

AI and digital trade skills are being made available to 7 500 SMEs on the continent through the AfCFTA Digital Inclusion & Entrepreneurship Programme. The new, free training initiative is a ...

The shift towards net zero is no longer a distant aspiration; it is now an urgent reality. By Claire Bradbury, sustainability lead at Accenture, Africa As rising global temperatures exacerbate extreme ...

Agents are the hot topic of the moment, with the potential to propel artificial intelligence (AI) to new heights as they are used to automate tasks. “This is the biggest thing I have experienced in 30 ...

The 17th Annual South African Small Business Awards, hosted by the National Small Business Chamber (NSBC), has honoured South Africa’s leading entrepreneurs and small businesses. The event recognised ...

Amazon founder Jeff Bezos has thrown his weight behind Project Prometheus, a startup that aims to develop artificial intelligence (AI) to engineer and computers, cars and spacecraft. He will serve as ...

South Africa’s travel and tourism sector is in a strong recovery phase in 2025 – marked by a record-setting number of jobs and growing domestic spending, according to the Tourism Trends in South ...

A global reset is unfolding across AI and tech markets as investors confront the limits of a model that has powered equity gains for two years. This warning from Nigel Green, CEO of deVere Group, ...