The Magazine of the UXPA ...

Recently, I was asked to review the usability of an audio configuration app and propose enhancements in the areas of navigation design, workflows, workspace management, and the overall usability of ...

We invite you to visualize the story in the above graphic (Figure 1). You answer your house door to find your friend sopping wet from a surprise rainstorm. Would you act as if the situation were ...

Figure 1. An online version of the System Usability Scale. The System Usability Scale (SUS) developed by John Brooke in 1986 is the most used questionnaire for measuring perceptions of usability. SUS ...

In early 2014, we found ourselves working for an organization with a large product portfolio built up over decades of acquisitions. To create a cohesive branded experience, it became clear that many ...

Keeping a diary is not just a hobby undertaken by teenage girls trying to make sense of life and love. Diary methods have been widely used in medical research where patients are asked to keep a diary ...

Yves Béhar is the designer behind the One Laptop per Child Personal Computer (OLPC). Originally, the scaled-down, $100 laptop was greeted with skepticism by key industry players. But with the support ...

Curiosity is powerful. Psychologists tell us that curiosity enhances intelligence and increases perseverance. Being curious propels us to deeper engagement, superior performance, and more meaningful ...

Analysts predict that by 2020 there will be as many as 200,000 billion connected digital devices in the world. We are rapidly saturating every aspect of our lives with digital technology, from huge ...

A nervous thirteen-year-old girl sat in a pre-operative room. As she spoke with the anesthesiologist about the impending knee surgery, a nurse came by with a clipboard, requiring that the eighth ...

Imagine a telco called MockTel. Marvin is a businessman with a landline and cell phone. He purchased his cell phone on the Mocktel website and uses the website to check his phone usage. He calls ...

As part of a user interface design or user experience (UX) project, we—the researchers—walk through all the steps for generating great user experiences. We understand what people do, think, say, and ...