Consumers have the right to expect certain things when they buy a product or service. In consumer law, these basic rights are called consumer guarantees. These rights are protected under consumer law.

The first step is to contact the business itself to resolve the issue. Often a phone call or visit can fix the issue. If the business doesn’t fix your problem, there are other agencies that can help.

The ACCC will not oppose the proposed acquisition of Seven West Media Limited (ASX:SWM) by Southern Cross Media Limited (ASX:SXL). Seven owns and operates free-to-air TV broadcaster the Seven Network, ...

The ACCC has published a recall notice over children’s sand products that may contain asbestos and were sold at various ...